A multi-million pound project to deliver a new state-of-the-art bus station in the heart of
Durham City is getting back on track following unforeseen issues.
Durham County Council is delivering the project to provide new first class facilities on the
site of the current station, which serves as a major transport hub for both the city and
The new development will ensure footfall into the city centre to support its independent
retailers, its hospitality sector, and its indoor and outdoor markets. It will also help support
businesses in their recovery from the coronavirus pandemic by virtue of bringing people
into Durham and encourage more people to use sustainable forms of transport, reducing
Work began on site in February last year with the demolition of the old station building. In
the course of the demolition, it emerged that additional unforeseen works would be
required to support a grade two listed building adjacent to the site, before construction on
the new station could begin.
These works, for which additional approval had to be sought given the building’s listed
status, are now close to completion allowing the final phase of ground works on site to
begin this week ahead of construction of the new station.
The extra work now means the council is working towards delivering the scheme by
Spring 2023, the original target date for the project.
Cllr Elizabeth Scott, the council’s Cabinet member for economic regeneration, said: “We
are delighted that we are now on the brink of construction work on the new station getting
“The new facility represents a significant investment by the council which will bring people
into the city who will spend money at shops and hospitality businesses; all helping our
economy to recover following the impacts of the coronavirus pandemic.
“The new state-of-the art facilities can also only help encouraging more people to use
public transport, which is more sustainable and helps in our ambitions to reduce car
journeys and emissions.
“The additional works we have had to carry out were completely unforeseeable but now
they are almost complete we are excited to be at the point of beginning construction and
very much working towards providing a new transport hub that befits our wonderful city
and county by Spring 2023.”
The new station has been designed to increase the overall space for passengers in a light
and airy setting, with improved visibility and safety for buses leaving the station. This
includes increasing the reversing area for bus leaving bays and widening the exit onto
North Road to improve visibility, with additional pedestrian access also being created.
Inside, there will also be increased facilities including parent and child toilets and a
changing places toilet, as well as improved seating and space in the passenger waiting
area. The plans also include a two-storey area with office space.
In March 2020, the North East was awarded £198million from the government's
Transforming Cities Fund to aid the delivery of sustainable transport capital measures and
the bus station project was the first scheme in the region to benefit from the funds, with
additional funding provided by the council.
In January 2021, the North East Joint Transport Committee (JTC) allocated an additional
£3.6million towards the project following a successful bid by the council.
All services which normally stop at the bus station have been relocated to the eastern side
of North Road and nearby Milburngate.
New stands were installed along North Road to accommodate these changes and the
council made some temporary changes to the road layout to accommodate the bus stops.
The authority continues to monitor the temporary bus stands for any issues and is
committed to reviewing their locations if necessary, while businesses on North Road and
surrounding area remain open as usual.
For more information about the new bus station and details of which buses will be stopping
at which temporary stations while construction work is ongoing, go to